Privacy Policy

Effective Date: 01.01.2025

CLOUD MEDEDU SOLUTIONS SRL ("the Company", "we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website www.testcoms.com (the "Website") and interact with our services, including the sale of prerecorded videos to international students.

1. Information We Collect

We may collect the following types of information:

• Personal Information:
  • Contact details (e.g., your name, email address, telephone number, and billing address) provided during registration, purchases, or inquiries.
  • Payment information (e.g., credit card details) processed securely through our trusted payment partners.
• Non-Personal Information:
  • Browser type, operating system, IP address, and other technical data collected automatically when you visit our Website.
  • Usage data, such as pages viewed and interactions with the Website, collected via cookies and similar technologies.
• Other Information:
  • Any additional information you voluntarily provide to us.

2. How We Use Your Information

Your information is used for purposes including, but not limited to:

• Transaction Processing:
  • To process purchases and deliver our prerecorded video content.
• Customer Support:
  • To respond to inquiries, provide support, and manage your account.
• Website Improvement:
  • To analyze usage patterns and improve our Website, products, and services.
• Marketing Communications:
  • To send newsletters or promotional materials, where you have provided consent.
    (You may opt out at any time.)
• Legal Compliance:
  • To comply with legal obligations and protect our rights.

3. Legal Basis for Processing

We process your personal data only when we have a lawful basis, which includes:

• Consent:
  • Where you have given clear consent to process your personal data for specific purposes.
• Contractual Necessity:
  • To fulfill our contractual obligations to you, such as processing your purchase.
• Legal Obligation:
  • To comply with applicable laws and regulations.
• Legitimate Interests:
  • Where processing is necessary for our legitimate interests, provided these do not override your rights.

4. Cookies and Similar Technologies

Our Website uses cookies and similar technologies to:

• Enhance your browsing experience.
• Analyze Website traffic and usage.
• Provide tailored content and advertising.

You can control or disable cookies through your browser settings, but note that doing so may limit certain functionalities of the Website.

5. Data Sharing and Disclosure

We do not sell or trade your personal information. We may disclose your data in the following circumstances:

• Service Providers:
  • To trusted third parties who assist us in operating our Website, processing transactions, and providing customer service, under strict confidentiality agreements.
• Legal Requirements:
  • When required by law or to protect our rights and comply with legal obligations.
• Business Transfers:
  • In connection with a merger, acquisition, or sale of all or part of our assets, where the new entity agrees to be bound by this Privacy Policy.

6. Data Security

We implement reasonable administrative, technical, and physical measures to safeguard your personal information against unauthorized access, disclosure, alteration, and destruction.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal requirements. Once this period expires, your data will be securely deleted or anonymized.

8. Your Rights

If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR), including:

• Access:
  • The right to request access to the personal data we hold about you.
• Rectification:
  • The right to have inaccurate or incomplete information corrected.
• Erasure:
  • The right to request the deletion of your personal data ("right to be forgotten").
• Restriction:
  • The right to request the limitation of processing your personal data.
• Data Portability:
  • The right to receive your data in a structured, commonly used, and machine-readable format.
• Objection:
  • The right to object to the processing of your personal data for certain purposes.

To exercise any of these rights, please contact us using the details provided below.

9. International Data Transfers

Your personal data may be transferred to and stored on servers located outside your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

CLOUD MEDEDU SOLUTIONS SRL
Victoriei Street, Bucharest, Romania
Tel: (0040) 769129116
Email: info@testcoms.com
Website: www.testcoms.com